Canterbury Trails
Christchurch, Canterbury
Day & Multi-Day Tours & Transfers

Canterbury Trails specialises in personally guided, tailor-made, boutique tours around Christchurch and Canterbury as well as luxury transfers around New Zealand's South Island and beyond. We do more than just pick up and drop off...we make the 'in between' a journey to remember.

Boasting a near-perfect 100% rating on TripAdvisor, Canterbury Trails has extensive DOC (Dept of Conservation) consents to explore the real New Zealand. You'll meet locals and gain a first-hand understanding of why the country is unique. You'll learn about our culture, heritage, and stunning landscapes.

Directions

PICK UP/DROP OFF: Where stated, Canterbury Trails will pick up and drop off passengers from most major central city accommodation properties. We request passengers to be waiting in the lobby prior to the stated pick-up time to avoid any delays. For those who are staying outside of the central city, a private tour will usually be required, or alternatively, you can make your own arrangements to meet us at an agreed pickup point in the CBD. Please be aware that due to events beyond our control, eg heavy traffic congestion and roadworks within central Christchurch may delay our tour departures or arrivals may be delayed by up to 30 minutes.

Terms

PASSENGER NUMBERS: Minimum of 2

CHILDREN: Children under 2 are free, 2 – 12 years pay 50% of adult price

PRICE & PAYMENT: Canterbury Trails reserves the right to alter prices, schedules and/or inclusions advertised without prior notice. All prices are in New Zealand dollars and include GST. Payment is required at the time of booking. We accept most major credit cards via our booking system. A credit card fee applies

PUBLIC HOLIDAY SURCHARGE: There is a NZ$50.00 nett per person surcharge on the following public holidays: New Year’s Day, Easter Friday, Easter Sunday, Christmas Day, Boxing Day.

CANCELLATION & AMENDMENT POLICY: Canterbury Trails reserves the right to charge a cancellation fee and/or recover all disbursement incurred on all tours where less than 7 days; notice of cancellation is given. Cancellations made between 7 days of departure will incur a 50% cancellation fee and cancellations made within 48 hours are non-refundable. If your local activity/tour is cancelled (due to unsuitable sea or weather conditions) a partial refund on that portion of the tour may apply. We recommend our passengers have travel insurance.

ON WATER ACTIVITIES & WILDLIFE: The comfort and safety of our clients is of paramount importance to us. If the weather conditions are not suitable some of our tour activities may be cancelled by the operator up to 15 minutes before their scheduled departure. Canterbury Trails will offer a partial refund if your local activity is cancelled, and no other suitable alternative can be arranged. Your guide will provide details on the day. New Zealand is renowned for its abundance of wildlife however, there is no guarantee that local wildlife, particularly whales or dolphins, will be seen on these tours.

HEALTH AND SAFETY: The Health and Safety of our guides and guests is of utmost importance to us. Canterbury Trails requires the full names of every passenger travelling on our day tours. While we can accommodate most levels of fitness on our tours, we also reserve the right to refuse any passengers if we are not completely satisfied that it is practicable and safe for them to participate. We may refuse to carry a passenger displaying flu-like symptoms – a full refund will be provided. Passengers must advise if they have any physical conditions or concerns that may affect their safety or enjoyment of our tours. Passengers must wear seat belts and follow all reasonable instructions given by our staff before, during and after the tour. Passengers are responsible for the safety and protection of their own personal possessions at all times.